Here is some not-so-breaking news when it comes to how and why things often go wrong when administering 401(k) plans: It’s very often the client’s fault.
And here is some even less-than-startling news: Even if they are in fact to blame, clients find that information less than useful.
Instead, clients want to know how we in the retirement services industry can help them not to screw things up – and how we can help when they do. Read full article…